Recently, the National Health and Family Planning Commission and the Municipal Health Planning Commission entered the Peking University Cancer Hospital to hold a live press conference. Gao Xiaojun, spokesperson of the Municipal Health Planning Commission, said that in order to save patients' medical treatment time, the Beijing Hospital has successively launched self-service machines, mobile APPs, city hospitals, medical doctors' medical consultation cards, doctors' appointments, medical appointments, and other registration methods. Form a multi-channel reservation pattern.
The overall appointment registration rate of hospitals in Beijing has increased from 52.2% in 2012 to 86.2% in 2017. At present, the tertiary hospitals have an appointment time of less than one hour, and more than 40 hospitals have been accurate to 30 minutes. Some departments of Peking University First Hospital, Peking University Sixth Hospital, Chaoyang Hospital and other hospitals can be accurate to 15 minutes. This year, the city will strive to make 80% of the tertiary hospital outpatient appointments accurate to 30 minutes.
90% of the tertiary hospitals in Beijing can provide health knowledge popularization, cost inquiry, self-printing of inspection orders, and inspection results push. The large hospitals have simple and concise guidance information and precautions on the registration slips and checklists. Most tertiary hospitals can self-print X-ray film; more than 60 hospitals can realize electronic payment; People's Hospital, Dongzhimen Hospital, Beijing Children's Hospital, Beijing Stomatological Hospital can provide SMS reminders; Friendship Hospital, Peking University Sixth Hospital, Xiyuan Hospital, etc. Nearly 20 hospitals have achieved in-housing electronic map navigation.
At the press conference, Jiao Yahui, deputy director of the Medical and Health Hospital of the National Health and Family Planning Commission, introduced the progress of improving the progress of medical services across the country. The innovative service model and the quality of medical care were gradually improved: more than half of the tertiary hospitals carried out day surgery; All tertiary hospitals and more than 80% of secondary hospitals have developed quality care services.
A mobile phone completes registration, medical treatment, payment and result inquiry. The machine automatically selects blood collection tubes, automatically pastes barcodes and transmits them. With “Smart Medicalâ€, more than 4,100 hospitals across the country can provide information inquiry and push services for patients; 2777 Medical institutions can provide mobile payment settlement.
The sinking of resources is accelerating, and the people can see the disease and see the disease at home. It is understood that the national, provincial, municipal, and county-level telemedicine systems have covered 13,000 medical institutions and more than 1,800 counties including all national poverty counties. In 2017, the total number of telemedicine services exceeded 60 million. .
Jiao Yahui introduced that since 2015, the first three-year action plan for improving medical services has been launched in the national health system. In the past three years, the national health and family planning administrative departments, medical institutions and medical personnel have actively implemented various measures to address the "bottleneck" problem of the people's medical treatment and to innovate medical services, and achieved initial results.
All tertiary hospitals are actively applying information technology to make appointments, and more than 4,100 hospitals can provide information inquiry and push services for patients, four times as many as three years ago; 2,777 medical institutions can provide mobile payment settlement, which was 3 years ago. 3 times; is the rapid improvement of medical quality. More than half of the tertiary hospitals underwent day-to-day operations. The proportion of day-to-day operations in elective surgery increased to 12.8%, 1340 medical institutions set up day wards; more than 8,400 hospitals above the second level carried out clinical pathway management, and the growth was near 40%; all tertiary hospitals in the country and more than 80% of secondary hospitals have carried out quality nursing services; 86% of hospitals have achieved mutual recognition of the same level inspection results.
In addition, patient satisfaction has steadily increased. According to the data of 5.87 million valid questionnaires in the real-time online satisfaction survey, the overall satisfaction of outpatients and inpatients in tertiary hospitals in China reached 90.7 points and 93.9 points. An analysis of 28.83 million medical services related information on the Internet shows that netizens' overall perception of medical services is positive, reflecting the positive results of improving medical services.
Jiao Yahui said that at the end of 2017, the National Health and Family Planning Commission issued the Action Plan for Further Improving Medical Services (2018-2020), consolidating the achievements of the 2015-2017 Action Plan, establishing an appointment diagnosis and treatment system, telemedicine system, and clinical practice throughout the country. Five hospital work systems, including the path management system, the inspection and verification results mutual recognition system, the medical social worker and the volunteer system. At the same time, we will promote multidisciplinary diagnosis and treatment, daytime medical services, innovative emergency and emergency services, strengthen the construction of smart hospitals, promote the interconnection of medical information, extend the provision of quality nursing services, and expand new areas of pharmaceutical services. We will strive to make medical treatment from 10 aspects. It is safer, more convenient for treatment, more effective communication, more comfortable experience, promoting the high-quality development of medical services, improving the quality of primary-level medical services, and further enhancing the people's awareness of medical treatment. (Central Broadcasting Network)
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