The online medical model has been with people for many years. Recently, the National Health and Health Commission and the State Administration of Traditional Chinese Medicine issued a series of policies such as the "Regulations on the Management of Telemedicine Services (Trial)", which has once again attracted attention. At the same time, as a representative of the technology brand that explores “Internet + Medical†together, Netease Cloud has used its solid IM and audio and video technologies as the innovation of online medical care in the past three years, and also experienced the technology brought to the industry. Variety.
After several times, the online medical treatment has been in a special "wind"
Nowadays, people's health problems caused by fast-paced and high-pressure are becoming more and more prominent. Coupled with factors such as population aging, the short-term supply side of the medical industry is difficult to cope with the growth of demand. In addition to the problem of uneven distribution of resources in offline medical care, the medical experience of public hospitals has been criticized by patients. It is undeniable that the online medical model breaks the spatial limitations of medical resources and can play a positive role in alleviating the difficulty of seeing a doctor, improving the communication experience of doctors and patients, and helping to optimize the distribution of quality medical resources. It is the huge supply side gap and the positive value of online medical care. Since 2014, BAT and many institutions have adopted the capital operation layout, and online medical treatment has become a new “windowâ€.
On the other hand, there are quite a few “roads that are long-distance†in the path of online medical treatment. Every time the heat is pushed to the "wave tip". Online medical treatment is not only faced with the test of supervision, patient trust, and profit model. The high technical threshold, slow product launch, and difficult model breakthrough make online medical care always on the edge of offline medical care. Fortunately, the involvement of third-party cloud service models and organizations is accelerating the pace of innovation in this area, allowing online medical exploration to be “lightly loaded†and even running in small steps.
Rejecting impetuous and reliable cloud services to make the industry promising in the future
The innovation and transformation of each industry is not a one-off event, especially for the medical industry, involving the health of people's livelihood, the state and the people are highly concerned, need to remove the glitz of the capital surface, and take every step. For the online medical products themselves, especially the remote consultation platform, social and video calling functions are just needed. Among them, the stable and reliable architecture, smooth video call, secure storage and other requirements are the core demands of such products, requiring professional teams to polish the technology and refine the service. Only when resources and technologies are “online†at the same time can the concept be put on the ground and the future of the industry can be expected.
As the leading instant messaging and audio and video technology manufacturer in China, Netease Cloud is aware of the urgent need for audio and video technology in the online medical field. It continues to explore the combination of PaaS cloud service model and online medical scene to provide stable and reliable performance. The underlying technical support for IM and audio and video. First, Netease Cloud IM cloud with billion-level architecture capability can carry high-concurrency, high-real-time information point-to-point and many-to-many transmission. The video cloud can carry the transmission and mass distribution of video streaming media in multiple ways, satisfying the core appeal of communication in online medical scenarios. Secondly, for the specific requirements of medical services, NetEase Cloud has realized rich functions including multi-terminal access, document sharing, custom message, voice recognition, etc., and can provide adjustments for strategies such as weak network optimization, and is powerful enough. A secure database protects patient privacy and ensures that the entire process of the consultation is traceable to meet the hard compliance requirements.
Join hands with NetEase Yunxin for three years to explore online medical care
Relief medicine focuses on chronic disease and rehabilitation management and can cover both B and C ends. By accessing NetEase Cloud's cloud service, the Slow Video Doctor App has powerful instant messaging and audio and video capabilities. At the same time as the video call, the doctor can check the patient's medical record by receiving the picture of the test sample uploaded by the patient to assist the diagnosis. Audio and video mixing is performed throughout the clinic to ensure that the process is monitorable and traceable. The solution provided by the NetEase Cloud Trust team not only smoothed out the diagnosis and treatment process, but also enabled both doctors and patients to get a higher than the face-to-face experience.
The Lepu Medical and Cerebrovascular Network Hospital under the Lepu Medical Group has combined the expertise of the well-known top three hospitals in China to provide online consultation, chronic disease follow-up, and health consultation services on the Internet, so that patients can see the community without the community. Well-known experts. Netease Yunxin helped Lepu Network Hospital to realize the remote video consultation around the country with Beijing as the center of consultation. In view of the poor network signal in remote areas, the technical team optimizes the communication transmission quality by deploying global nodes, providing network jitter resistance against 800ms and optimization of 30% network packet loss technology.
Quickly ask a doctor is a medical and health mobile phone application, patients can quickly consult qualified doctors across the country through mobile phones. Relying on Netease's PaaS service, the product realizes peer-to-peer online health consultation, group chat interactive communication function, and doctor evaluation of customized messages. In addition, relying on the voice recognition technology of Netease Cloud, the large segment of voice recognition reduces the inconvenience of users to communicate by text input, and has become a major selling point of the software.
Finally, a set of data indicates that Netease Cloud has provided technical services to more than 120 medical institutions, which has increased the efficiency of doctors by 150% and the time of patient visits by 70%. Netease Cloud believes that online medical care is a valuable exploration. With the attitude of excellence and solid technical ability, the advantages of online medical treatment are put into practice, and this is the mission and value of the technology enabler.
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